MATCH HOSPITALITY
SHAKIRA EUROPEAN RESIDENCY CONCERTS (MADRID)
HOSPITALITY WEBSHOP SALES REGULATIONS

1 Purpose and Applicability of the Sales Regulations

1.1 These Sales Regulations outline the terms and conditions which apply to, and govern, the sale via the Webshop and use of Hospitality Packages for the Shakira European Residency Concerts taking place in Madrid, Spain between 18 September 2026 and 11 October 2026 (the “Event”) by MATCH Hospitality Europe, S.L.U., a limited liability company of Spanish nationality, with registered office at Calle Conde Altea 7, 1, 46005 Valencia, Spain, registered with the Commercial Registry of Valencia under Sheet V-228729, and with Tax Identification Number (N.I.F.) B75349092 (“MATCH”), to Applicants and Customers.

1.2 Each Applicant acknowledges and agrees that, by (i) completing the Application Process and (ii) clicking the Acceptance of Terms and Conditions Box, it confirms that it has read, understood and accepts these Sales Regulations, and that it agrees to be irrevocably and unconditionally bound by these Sales Regulations and the Ticket GTCs.

1.3 MATCH reserves the right to amend the manner in which it sells Hospitality Packages and reserves the right to amend these Sales Regulations from time to time. Each Sales Agreement will be governed by the Sales Regulations in force at the date on which the Applicant completes the Application Process and clicks the Acceptance of Terms and Conditions Box. MATCH may also at any time and without notice change the scope, pricing and availability of future Hospitality Package product offerings.

1.4 All capitalised terms used in these Sales Regulations shall have the meaning ascribed to them in Clause 17.

2 Application Process

2.1 The Applicant acknowledges and agrees that the Application Process involves a number of steps (in accordance with the instructions provided on the Webshop), including (i) completing and submitting an Application Form, (ii) clicking the Acceptance of Terms and Conditions Box and (iii) providing the required payment details through the payment method available on the Webshop.

2.2 Completion of the Application Process does not guarantee the availability of the Hospitality Packages for which the Applicant has applied. Completion of the Application Process constitutes an irrevocable and binding offer to MATCH by the Applicant to purchase the Hospitality Packages for which the Applicant has applied, which MATCH may accept or reject subject to availability.

2.3 If MATCH elects to accept the Applicant’s offer to purchase the Hospitality Packages, it will confirm its acceptance by emailing the Applicant a Confirmation of Purchase and the Applicant shall become a Customer. The Applicant acknowledges and agrees that the payment amount due pursuant to Clause 6 in respect of the Price of the Hospitality Packages shall be processed using the payment method selected by the Applicant during the Application Process.

2.4 MATCH reserves the right in its sole discretion to impose a limit on Hospitality Packages which an Applicant may purchase whether by reference to (i) quantities, (ii) package type, category series or location and/or (iii) monetary value.

3 Application Form

3.1 Each Applicant is responsible for correctly completing and providing all information required by MATCH under the Application Process including the full completion and submission of the Application Form. MATCH reserves the right to reject any applications which are incomplete or incorrect. MATCH shall not be liable for any loss or damage arising from the Applicant's incorrect entry of information, or the Applicant's failure to maintain a functioning email address for communication. While MATCH endeavours to ensure system stability, it shall not be responsible for technical malfunctions of the internet or failures of the Applicant's own computer hardware or software that prevent the successful submission or receipt of applications or communications.

3.2 If the Application Form is submitted by an individual on behalf of a company or other legal entity, the individual who completes and submits the Application Form and clicks the Acceptance of Terms and Conditions Box represents and warrants that he/she has the legal capacity and authority to bind the company/legal entity indicated in the Application Form. Furthermore, the individual represents and warrants that he/she is of legal age to enter into binding agreements. However, for the avoidance of doubt, the Sales Agreement will be entered into by the company (or other legal entity) and MATCH.

4 Sales Agreement

4.1 Subject to Clause 9, each Sales Agreement shall consist of, and incorporate the terms of:

(i) the Application Form;

(ii) the Confirmation of Purchase;

(iii) these Sales Regulations;

(iv) the Ticket GTCs (as provided and accepted in accordance with this Clause 4); and

(v) the Venue Rules if any, applicable to attendance at the Event.

Any other samples, drawings, descriptive matter or advertising issued by MATCH or MATCH Sales Agent (whether or not on the Webshop), and any illustrations or descriptions of the Hospitality Packages contained in MATCH's catalogues or brochures are issued, displayed or published for the sole purpose of giving an approximate idea of the Hospitality Packages, and shall not, under any circumstance, constitute an offer by MATCH. They shall not form part of the Sales Agreement or have any contractual force.

4.2 Tickets are sold subject to the Ticket GTCs, which are effective at the time of your transaction.

4.3 You acknowledge that rules relating to access to and attendance at the Venue may be issued by the Venue, the Event organiser or other competent authority after the date of your purchase. Any such Venue Rules will be provided or otherwise made available to you once available and must be complied with by you and your Guests in order to attend the Event.

4.4 If applicable, any Venue Rules relating to access to, conduct at or attendance at the Venue will be communicated or otherwise made available to you prior to the Event. You and your Guests will be required to comply with any such Venue Rules while attending the Event.

4.5 By completing your Hospitality Package purchase, you confirm your understanding and agreement to the process outlined above, including the potential subsequent provision of any applicable Venue Rules and your obligation to comply with them when attending the Event. This constitutes a binding agreement for the purchase of your Hospitality Package, subject to any rights which cannot lawfully be excluded.

4.6 MATCH has, in certain territories, appointed MATCH Sales Agents to assist in the identification of Customers and in concluding agreements for the sale of Hospitality Packages. The Customer acknowledges and agrees that no MATCH Sales Agent has the power or authority to formally accept or commit MATCH to any sale of Hospitality Packages (whether on its own account or on behalf of MATCH), to make any representations, commitments, promises, guarantees, warranties or undertakings on behalf of MATCH, or to bind MATCH in any way.

4.7 The Sales Agreement represents the sole and complete statement of the respective rights and obligations of MATCH and the Customer with regard to the sale by MATCH and purchase by Customer of the Hospitality Packages. The Sales Agreement supersedes and extinguishes any and all other oral and/or written correspondence, representations, understandings, negotiations, arrangements, proposals, sales materials and agreements relating to the purchase of the Hospitality Packages which are the subject of the Confirmation of Purchase.

4.8 All sales of Hospitality Packages under a Sales Agreement are final and binding on the Customer, subject only to the Customer's express rights of cancellation or refund as set out in these Sales Regulations. Unless expressly provided otherwise in these Sales Regulations (including, but not limited to, Clause 14, and any other applicable statutory consumer rights), all payments made by Customers in connection with Hospitality Packages are non-refundable.

4.9 Within 7 days of the date of MATCH issuing its Confirmation of Purchase to the Customer, MATCH may terminate and cancel the Sales Agreement, for operational or logistical reasons that prevent the proper execution of the Sales Agreement, on written notice to the Customer and refund to the Customer all sums paid by the Customer under the Sales Agreement.

5 Hospitality Packages

5.1 The scope of the services and benefits made available to the Customer by MATCH in respect of each Hospitality Package will be outlined in the Confirmation of Purchase. Customers may not, following the conclusion of the Sales Agreement, request substitutions for, or alterations to, any Hospitality Package services and benefits.

5.2 The Customer accepts and acknowledges that the scope of the Hospitality Package services and benefits made available to it under the Sales Agreement or any seat location are subject to such changes as may be required for technical, production and organisational reasons, or by MATCH from time to time. MATCH shall notify the Customer of such changes as soon as reasonably possible.

5.3 The Customer accepts and acknowledges that certain hospitality benefits and/or services may be delivered by MATCH in Hospitality Facilities which are located in temporary hospitality structures and/or in the Venue in respect of which construction may not be completed as at the date of the Sales Agreement. In either circumstance, detailed descriptions of the alternative applicable Hospitality Facility will be provided by MATCH as and when practicable which shall be substantially similar or better quality and value.

5.4 The Customer and each of its Guests are required to bring with them, on the applicable day, the type of Ticket applicable to the relevant Hospitality Package, valid identification and, if applicable, the Hospitality Access Pass to enable them to access the Venue and, where applicable, the relevant seat or area, and to access the Hospitality Facilities, together with any additional or alternative document, pass or form of identification that are notified to the Customer in order for the Customer and each of its Guests to access the Venue, the relevant seat or area (where applicable) and the Hospitality Facilities.

5.5 Customers who require special assistance (such as wheelchair seating and/or wheelchair access to Hospitality Facilities and/or the Venue) must notify in writing MATCH prior to the acquisition of a Hospitality Package. In the event that any Customer, following the purchase of a Hospitality Package, subsequently wishes to provide a Hospitality Package to a person who requires any such facilities, the Customer shall notify MATCH as soon as reasonably practical and MATCH will use reasonable efforts to provide such facilities (subject to availability).

5.6 Customer voluntarily enters the Sales Agreement acknowledging that the Hospitality Package price is an all-inclusive price, which includes Tickets, food, beverage and other services that are not capable of being separately priced or sold as individual servings.

6 Payment

6.1 The price of the Hospitality Package is as set out in the Application Form and displayed during the Application Process (the “Price”). The Price displayed on the Webshop is inclusive of applicable VAT.

6.2 Payment of the full Price shall be due and payable immediately during the online checkout.

6.3 By completing the Application Process, each Applicant authorises MATCH and/or its authorised payment service provider to process payment of the Price using the payment method selected by the Applicant during the Application Process. The Applicant is responsible for ensuring that sufficient funds are available at the time payment is processed.

6.4 Payments may only be made by those payment methods identified during the Application Process as being accepted by MATCH.

6.5 Payments must be received in full in the currency specified in the Application Process, unless otherwise agreed in writing by the parties. Any bank, payment processing, currency conversion, currency exchange control or other charges incurred by the Customer when making payment (excluding any charges that MATCH is legally prohibited from passing on to the Customer, such as credit card surcharges), will be the sole responsibility of, and be borne by, the Customer in addition to the price of the Hospitality Packages.

6.6 All sales of Hospitality Packages are final and binding on the Customer, subject only to the Customer's express rights of cancellation or refund as set out in these Sales Regulations. Unless expressly provided otherwise in these Sales Regulations (including, but not limited to Clause 14, and any other applicable statutory consumer rights), all payments made by Customers in connection with Hospitality Packages are non-refundable.

6.7 If payment of any monies which are due and payable pursuant to Clauses 6.1 and 6.2 is not received by MATCH in full for any reason, MATCH may upon giving notice to the Customer, in addition to all other remedies available to it at law:

(i) terminate the entire Sales Agreement, or, alternatively, revoke its acceptance as regards the entire Sales Agreement;

(ii) terminate the Sales Agreement in respect of a certain number of specified Hospitality Packages only, or, alternatively, revoke its acceptance as regards the Sales Agreement in respect of a certain number of specified Hospitality Packages only;

(iii) immediately and without further notice make available for sale to third parties each Hospitality Package which is the subject of any termination / revocation;

(iv) retain, as partial compensation for administrative costs and damages, a portion of any amounts paid by the Customer as at the date of such termination/revocation, provided such retention is proportionate to the actual damages suffered by MATCH due to the non-payment;

(v) charge the Customer interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this Clause 6.7(v) will accrue each day at the legal interest rate of money (interés legal del dinero) as defined by Spanish law from time to time, plus two (2) percentage points (2%) per annum, or such other rate as may be permissible under applicable Spanish consumer law, but in no event exceeding the maximum rate permitted by Spanish law for consumer contracts;

(vi) terminate or suspend any of MATCH’s obligations under the Sales Agreement; and/or

(vii) claim for all further losses and costs suffered by MATCH as a result of non-payment and/or late payment;

MATCH retains the right to claim damages which are in excess of the amounts specified above.

6.8 The misuse of a credit or debit card or use without authorisation of the legal holder of the credit or debit card is viewed in the most serious manner by MATCH and MATCH reserves the right to take legal action against those committing or attempting to commit online fraud or the like.

6.9 MATCH reserves the right to refuse to process payments in respect of Applicants with a prior history of questionable charges or where MATCH reasonably believes a sale may result in a breach of the Sales Agreement. MATCH may carry out such checks as it considers appropriate before processing a credit or debit card payment for security purposes. As part of such checks, MATCH may disclose personal data to authorised third parties for the purposes of carrying out these security checks. The legal basis for this processing is MATCH's legitimate interest in preventing fraud and ensuring the security of transactions. The Applicant acknowledges and agrees that MATCH will not be liable for any damages resulting from its decision not to process a payment. For more detail regarding this processing of personal data by MATCH, the Customer shall refer to MATCH’s Privacy Notice available at Privacy Policy EN — Shakira World Tour.

7 Delivery of Hospitality Package Components

7.1 Where Hospitality Packages include Tickets, the Customer acknowledges and accepts:

(i) The Tickets will be provided to the Customer and may be issued and/or distributed electronically by

MATCH, the Event organiser and/or their authorised ticketing provider, including Ticketmaster, using the contact details provided by the Customer during the Application Process;

(ii) Tickets may be provided in digital format, including through a mobile electronic device, or, where

applicable, as PDF or physical Tickets. In all cases, the Ticket must be presented in a way that allows for clear scanning of the barcode or QR code. Any Ticket that is partly displayed, soiled, damaged, illegible, or cannot be successfully scanned may not be considered valid for entry;

(iii) For security and verification purposes, the Customer and their Guests may be required to present a valid, government-issued photographic identification document (such as a National ID Card, Passport or Foreigner's Identity Card/NIE) upon entry to the Venue, together with their Tickets. Failure to present valid identification where required may result in refusal of entry. Personal data will be processed in accordance with MATCH's Privacy Notice Privacy Policy EN — Shakira World Tour and applicable data protection laws.

7.2 Where the Hospitality Packages include physical pre-printed (non-PDF) Tickets and/or, if applicable, Hospitality Access Passes and/or parking passes, these will be (as MATCH shall determine acting reasonably):

i. delivered to the address stated in the Confirmation of Purchase (or to a different address in Spain subsequently notified in writing by the Customer and duly acknowledged in writing by MATCH) by a method of MATCH’s choice as soon as reasonably practicable prior to the date of the relevant Concert; or

ii. made available for collection by the Customer from MATCH in accordance with policies to be established by MATCH and notified to the Customer.

The Customer acknowledges and agrees that the delivery or the availability for collection, of Hospitality Package components is subject to the Customer having complied in full with all elements of the Sales Agreement.

7.3 MATCH will not be responsible or liable in any way to a Customer or any third party as a result of any late delivery of a Hospitality Package which arises as a result of any circumstances beyond MATCH’s control including but not limited to any failure of and/or interruption to any delivery services.

7.4 MATCH will not deliver Hospitality Packages to post office boxes, unless agreed otherwise in writing by MATCH on a case-by-case basis. The Customer is required to provide a full street address including Zip/post code (where applicable) as well as the name and contact details of an individual which has been authorised to take delivery of the Hospitality Packages. It is the Customer's responsibility to arrange for an authorised representative to be present at the delivery address to take delivery of every Hospitality Package and to notify MATCH of any change in the proposed delivery address.

7.5 If the Customer has not received the Ticket, Hospitality Access Pass and all other applicable Hospitality Package components sufficiently in advance of the relevant Concert, it is the sole responsibility of the Customer to immediately notify MATCH in writing.

7.6 Any physical Ticket, Hospitality Access Pass or parking pass (if applicable) which has become damaged in any way after delivery to, or collection by, the Customer and is, as a consequence, unreadable, may not be accepted for admission to, or use at, the Venue and/or Hospitality Facility. It is the sole responsibility of the Customer to notify MATCH or a MATCH Sales Agent, in writing, in the event that any paper Ticket, Hospitality Access Pass or parking pass (if applicable) is delivered or collected in a damaged condition. In the absence of any such notification, the relevant Ticket, Hospitality Access Pass or parking pass (if applicable) will be deemed to be undamaged at delivery or collection.

7.7 To the extent permitted by the applicable law (including consumer rights if and when applicable), MATCH and/or MATCH Sales Agents shall not be responsible or liable in any way to a Customer or any third party for any lost, stolen, damaged, destroyed, forgotten or mutilated Ticket, Hospitality Access Pass or parking passes (if applicable) or other Hospitality Package component once received or collected by the Customer.

7.8 MATCH reserves the right to determine whether to issue replacement Hospitality Access Passes, paper Tickets or parking passes (if applicable) in the event of any occurrence of the circumstances outlined in Clauses 7.5, 7.6 and/or 7.7, and to determine the conditions which may apply to any such replacements.

8 Hospitality Services

The Customer acknowledges and accepts that:

(i) access to the Venue and/or Hospitality Facilities is strictly limited to the day in respect of which a Hospitality Package has been purchased, and to the times indicated by MATCH;

(ii) the delivery of all hospitality services and benefits in connection with a Hospitality Package are subject to applicable laws;

(iii) MATCH retains the right to amend the scope of the Hospitality Facilities and hospitality services and benefits applicable to any Hospitality Package, provided that MATCH provides the Customer with replacement hospitality services and benefits of substantially similar or better quality and value; and

(iv) access to Hospitality Facilities may, where applicable, be limited to Customers and Guests who are in possession of the relevant Hospitality Access Passes and/or Tickets.

9 Ticket GTCs and the Venue Rules

9.1 Subject to and in accordance with Clause 4, the Ticket GTCs, any applicable Venue Rules and these Sales Regulations each form an integral part of the Sales Agreement, and the Customer irrevocably undertakes to fully comply with the Ticket GTCs, any applicable Venue Rules and these Sales Regulations.

9.2 The Customer further agrees to ensure that its Guests fully comply with the Ticket GTCs, any applicable Venue Rules and these Sales Regulations and remains primarily liable to MATCH for any non-compliance. It is the Customer's responsibility to notify each individual Guest in writing of the requirements of the Ticket GTCs, any applicable Venue Rules and these Sales Regulations and to procure full compliance with the same by its Guests.

9.3 For the avoidance of doubt, all of the terms and conditions reflected in the Ticket GTCs and these Sales Regulations with respect to the Venue to which a Customer or Guest gains access through the use of a Ticket shall also apply to the Hospitality Facilities, in so far as is relevant, to which the Customer or Guest gains access through the use of a Ticket and/or Hospitality Access Pass (if applicable) on the specific day.

9.4 Any measures taken or imposed with respect to any Event, any Ticket or the Venue shall apply to the Customer and/or its Guests. By way of illustration only, if any Ticket is cancelled or a Customer or Guest is expelled from, or refused entrance to, the Venue and/or the Hospitality Facilities as a result of a violation of the Ticket GTCs, any applicable Venue Rules or these Sales Regulations or as result of any action authorised pursuant to any law or by-law, the Customer and/or the Guest may (without prejudice to any other rights or remedies MATCH may have) lose all rights pursuant to its Hospitality Package(s) (including the Ticket component), without a right of refund where the violation constitutes a material breach of contract or an unlawful act, and the loss of refund is proportionate to the breach. MATCH retains the right to claim damages from the Customer for any losses and costs suffered as a result of such non-compliance, beyond any amounts forfeited.

9.5 The locations of seats for specific Ticket categories at the Venue are regulated under the Ticket GTCs. MATCH shall not be responsible or liable in any way to a Customer and/or any Guests in relation to any complaints regarding locations of seats provided the locations of such seats correspond with the correct Ticket category for the relevant Event. Product category and seat allocation decisions may not become final until the configuration of the Venue has been finalised. Any drawings, plans or seating maps provided prior to such time are approximate depictions only and should not be considered definitive.

10 Data

10.1 The Customer agrees that it shall comply with MATCH’s reasonable requirements with regard to the provision of personal data relating to Guests. The Customer shall provide MATCH, following any request by MATCH and/or any authorised third party, with such information relating to its identity and the identity of each of its Guests as may reasonably be required for the issuance and distribution of Tickets, access to the Venue and/or Hospitality Facilities, security purposes and the provision of the Hospitality Packages, which may include the Guest’s name, nationality, date of birth and email address. Furthermore, the Customer agrees, if requested by MATCH, to provide each of its Guests with the Ticket specifically allocated, by Ticket number or by block, seat or row number, to such Guest.

10.2 MATCH is the controller of the Customers' and its Guests' personal data provided to MATCH. MATCH collects and processes personal data where necessary for the performance of the Sales Agreement, to comply with legal obligations, or for its legitimate interests (such as security), and will obtain consent where legally required for specific purposes. MATCH undertakes that the processing of personal data is carried out in compliance with all applicable laws (including but not limited to the General Data Protection Regulation and the Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights).

10.3 Where data is requested from Customers and Guests by any third party authorised for their own purposes, the latter act as controllers of the data processing, by determining the means and purposes of such processing. The Customers and Guests must, therefore, refer to the relevant Privacy Notices available on their respective websites.

10.4 MATCH acts as an independent data controller with respect to the processing activities for which it determines the purposes and means of processing, including the processing of personal data necessary for the execution of the Sales Agreement. Further information regarding the processing of personal data by MATCH is available in MATCH’s Privacy Notice at Privacy Policy EN — Shakira World Tour.

10.5 The data supplied under Clause 10.1 is necessary for the processing of the Customers’ and Guests’ Hospitality Package orders and the performance of associated services. In some cases, such data is also necessary for MATCH to comply with its legal obligations. In the absence of such data, MATCH will not be able to proceed with the processing and fulfilment of the relevant Hospitality Package(s). In the event that the Customer fails to provide such data, MATCH reserves the right (without prejudice to any other rights or remedies MATCH may have) to withhold delivery of the Hospitality Packages until such data is provided, to cancel the relevant Hospitality Package(s) and/or to refuse entrance to the Venue and/or any Hospitality Facility to any Customer or Guest for which data has not been provided, with no right to any refund where the failure to provide data is a material breach of contract and the loss of refund is proportionate to the breach. Any Ticket and any other component of a Hospitality Package(s) thus cancelled may be made available for re-sale by MATCH.

10.6 MATCH may carry out access controls at the Venue. In the event that a Customer or Guest attempts to use a Hospitality Package at the Venue and/or Hospitality Facility and the personal details of such Customer or Guest do not match the data provided in respect of such Hospitality Package, MATCH expressly reserves the right to cancel the relevant Hospitality Package(s) and/or to refuse entrance to the Venue and/or Hospitality Facility to the Customer or Guest, with no right to any refund where the mismatch constitutes a material breach of contract (e.g., suspected fraud) or an unlawful act, and the loss of refund is proportionate to the breach. Any Ticket and any other component of a Hospitality Package(s) may be made available for re-sale by MATCH.

10.7 In their capacity as data subjects, Customers and Guests hold certain rights with regard to the processing of their personal data by MATCH, including the right to be provided with information regarding such processing. MATCH will process their personal data in accordance with MATCH’s Privacy Notice, available at Privacy Policy EN — Shakira World Tour.

10.8 The personal data provided to MATCH will, subject to applicable law, be used, processed, stored and shared with authorised third parties in accordance with MATCH’s Privacy Notice, available at Privacy Policy EN — Shakira World Tour for purposes relating to: (i) Hospitality Package sales, administration and allocation, (ii) the issuance and distribution of Tickets and other Hospitality Package components,

(iii) relevant safety and security measures, and (iv) rights protection measures in connection with the

Event.

10.9 Applicants may update, correct or amend their personal data by contacting MATCH in writing. If an application is cancelled or MATCH rejects the Applicant’s offer to purchase the Hospitality Packages, the Applicant may request deletion of its personal data provided in connection with the Application Form by contacting MATCH in writing.

10.10 In case Hospitality Packages are bought by, lawfully allocated to or otherwise issued by way of contract to a legal entity, the legal entity will have to ensure that it has: (a) informed the individuals benefiting from the Hospitality Packages whose personal data is required, of the processing of their data, the purposes of the processing, the recipients of such data and their rights with respect to such data; (b) informed the individuals benefitting from the Hospitality Packages that MATCH is the controller of their personal data, and (c) obtained from them their express consent, where legally required.

11 Prohibition on the Resale and Transfer of Hospitality Packages

11.1 Except with MATCH’s express written consent, the Customer is prohibited from:

(i) conducting any re-sale, exchange or other transfer (other than the provision to a Guest) of any Hospitality Package, Ticket, Hospitality Access Pass, parking pass (if applicable) or other benefit or service provided in connection with a Hospitality Package, whether for any value of any kind or otherwise, including, without limitation, in connection with any separate transaction with any third party under which any value of any kind is transferred to the Customer in connection (whether direct or indirect) with the provision by the Customer of any Hospitality Package; and

(ii) acting, purporting to act, or advertising its ability to act, as an agent, facilitator or representative of a third party for the purchase, or purported purchase, of Hospitality Packages (or any component of a Hospitality Package) by the third party.

11.2 Hospitality Packages may only be used by the Customer itself or by its Guests to which the Customer provides the Hospitality Packages.

11.3 The Customer shall ensure that none of its Guests resell, exchange or otherwise transfer, whether in whole or in part and whether for value or otherwise, any Hospitality Package, Ticket, Hospitality Access Pass, parking pass (if applicable) or other benefit or service provided in connection with a Hospitality Package, and that all Guests are informed in writing of this prohibition.

11.4 For the avoidance of doubt, any Customer or Guest who is entitled to use any component of a Hospitality Package must be the same person as the Customer or Guest who uses each of the corresponding components of the relevant Hospitality Package.

11.5 At no stage will a Guest become a party to the Sales Agreement or be entitled to any recourse against MATCH under the Sales Agreement.

12 Use of Hospitality Packages

12.1 The Customer expressly acknowledges and agrees that the purchase of a Hospitality Package does not grant the right to, or permit the Customer and/or its Guest(s) to exercise, any marketing, advertising or promotional rights with respect to the Event, the Artist, any Event rights holder, any ancillary event operated in connection with the Event, MATCH or any other affiliated body or event.

12.2 The Customer shall not, and shall ensure that each of its Guests shall not, hold itself out as a sponsor of, or otherwise associate itself or its name in any manner whatsoever with, the Event, the Artist, any ancillary event operated in connection with the Event, any Event rights holder, MATCH or any other affiliated body or event.

12.3 The Customer shall not, and shall ensure that each of its Guests shall not, before, during and after the Event:

(i) use a Hospitality Package or any component thereof for any marketing, advertising or promotional purposes including, but not limited to, use as a prize in competitions, games, lotteries, sweepstakes, or any other similar activity;

(ii) conduct any promotional, advertising or marketing activity in connection with the Event, the Artist, any ancillary event operated in connection with the Event, any Event rights holder, MATCH or any other affiliated body or event; or

(iii) conduct any activity which MATCH or the Event rights holder reasonably believes may lead to an association between the Customer and/or its Guest and the Event, the Artist, any ancillary event operated in connection with the Event, any Event rights holder, MATCH or any other affiliated body or event.

12.4 The Customer shall not, and shall ensure that each of its Guests shall not, develop, use or register any name, logo, trademark, symbol, service mark or other mark (including, without limitation, the official name and logo of the Event) which may be inferred by the public as identifying or being associated with the Event, the Artist, any Event rights holder or MATCH, or any similar indicia or derivation thereof, without the prior written authorisation of the relevant rights holder.

12.5 The Customer shall not and shall ensure that each of its Guests shall not, bring or cause to have brought any promotional, advertising or commercial items of any kind into the Venue or Hospitality Facility, including any banner, sign or leaflet for the purposes of display or distribution. By way of illustration only, the Customer and each of its Guests shall refrain from wearing, at the Venue or any Hospitality Facility, any clothing or materials which prominently features the name and/or logo and/or any other trademark of the Customer and/or its Guest(s) and which is intended to be worn as part of a group wearing the same or similar clothing in a way which MATCH or Event rights holder may regard as the conduct of a promotional, advertising or commercial activity contrary to the terms of this Sales Agreement and that may affect the environment of the event.

12.6 The Customer shall not and shall ensure that each of its Guests shall not, promote, sell, display or distribute any promotional, advertising or commercial items or services at the Venue or Hospitality Facility, such as, without limitation, any drinks, food, souvenirs and clothing and flyers. All such items are subject to removal or confiscation by MATCH or, at the entrance of and within a Hospitality Facility, by MATCH, and any person engaging in such activities is subject to ejection from the Venue and/or Hospitality Facility.

12.7 The Customer agrees and acknowledges that any violation by Customer and/or its Guests of the terms relating to the use of Hospitality Package pursuant to Clauses 12.1 to 12.6 above represents a material breach of these Sales Regulations by Customer. In such case:

(i) MATCH is entitled to terminate with immediate effect the Sales Agreement pursuant to Clause 15.2 below;

(ii) MATCH is entitled to exercise its rights pursuant to Clauses 15.3 and 15.4 below; and

(iii) the Customer agrees and acknowledges to be liable to MATCH for any direct damages suffered as a result of such material breach, provided such damages are foreseeable and directly attributable to the Customer's or Guest's violation, and without prejudice to any other rights or remedies available at law.

13 Acceptance of Risk, Limitations on Liability, Customer and Guest Responsibilities

13.1 The following limitations of liability apply with respect to all Hospitality Package components, including, but not limited to, Tickets.

13.2 THE CUSTOMER SHALL NOT BE ENTITLED TO ANY RECOURSE AGAINST MATCH IN RELATION TO ANY HOSPITALITY PACKAGES SOLD PURSUANT TO THE SALES AGREEMENT, EXCEPT IN CASES WHERE SUCH LIABILITY ARISES DIRECTLY FROM ACTS OR OMISSIONS ATTRIBUTABLE TO MATCH.

13.3 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE CUSTOMER AND EACH GUEST (IN ITS OWN NAME AND ON BEHALF OF ANY MINORS USING A HOSPITALITY PACKAGE BOUGHT BY IT) ACCEPTS ALL RISKS AND DANGERS WHICH IT MAY FACE OR ENDURE WHILE ATTENDING THE EVENT OR PARTICIPATING IN ANY HOSPITALITY ACTIVITY AND WAIVES ANY CLAIMS AGAINST MATCH TO SUCH RISKS AND DANGERS. THE CUSTOMER AND EACH GUEST (IN ITS OWN NAME AND ON BEHALF OF ANY MINORS USING A HOSPITALITY PACKAGE BOUGHT BY IT) ACCEPTS THAT THERE ARE RISKS TO ITS PERSONAL SAFETY OR PROPERTY LOSS ON THE WAY TO OR FROM AND OUTSIDE OF OR WITHIN THE VENUE AND THE OTHER SITES. NOTHING IN THIS PARAGRAPH IS INTENDED TO REQUIRE A CUSTOMER OR GUEST TO ACCEPT RISKS OR DANGERS FROM, OR WAIVE RIGHTS TO DAMAGES ARISING FROM, THE GROSS NEGLIGENCE OR WILFUL MISCONDUCT OF MATCH.

13.4 MATCH AND THE MATCH SALES AGENTS HAVE INDEPENDENT ROLES AND RESPONSIBILITIES IN CONNECTION WITH THE EVENT. WHILE EACH PARTY IS RESPONSIBLE FOR ITS OWN ACTS AND OMISSIONS, MATCH REMAINS RESPONSIBLE TO THE CUSTOMER FOR THE OVERALL PROVISION OF THE HOSPITALITY PACKAGE AS SET OUT IN THE SALES AGREEMENT, SUBJECT TO THE LIMITATIONS OF LIABILITY IN THIS CLAUSE 13.

13.5 SUBJECT TO CLAUSE 13.6 BELOW AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, MATCH SHALL BE LIABLE TO THE CUSTOMER AND/OR ANY GUEST FOR DIRECT DAMAGES SUFFERED AS A RESULT OF A BREACH OF THE SALES AGREEMENT OR ITS NEGLIGENCE, PROVIDED SUCH DAMAGES ARE FORESEEABLE AND DIRECTLY ATTRIBUTABLE TO MATCH. MATCH SHALL NOT BE LIABLE FOR ANY DAMAGES THAT ARE UNFORESEEABLE OR ARISE FROM CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL. THE MAXIMUM AGGREGATE LIABILITY OF MATCH TO THE CUSTOMER AND/OR GUEST UNDER OR IN CONNECTION WITH THE SALES AGREEMENT SHALL NOT EXCEED THE TOTAL PRICE PAID FOR HOSPITALITY PACKAGES BY THE CUSTOMER TO MATCH IN RESPECT OF THE SALES AGREEMENT, UNLESS A HIGHER LIMIT IS REQUIRED BY APPLICABLE SPANISH CONSUMER LAW.

13.6 NOTHING IN THE SALES AGREEMENT WILL AFFECT THE STATUTORY RIGHTS (INCLUDING CONSUMER RIGHTS IF AND WHEN APPLICABLE) OF ANY CUSTOMER OR GUEST OR EXCLUDE OR RESTRICT ANY LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM THE NEGLIGENCE OR IMPROPER CONDUCT BY MATCH, THE MATCH SALES AGENTS OR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

13.7 THE CUSTOMER AND EACH GUEST IS RESPONSIBLE FOR THE PROPER USE OF ITS TICKET AND/OR HOSPITALITY ACCESS PASS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE CUSTOMER SHALL BE LIABLE TO MATCH AND THE MATCH SALES AGENTS FOR ANY DIRECT AND FORESEEABLE DAMAGES SUFFERED AS A RESULT OF:

(i) A MATERIAL MISUSE OF A TICKET AND/OR HOSPITALITY ACCESS PASS BY THE CUSTOMER OR THEIR GUEST; OR

(ii) A MATERIAL VIOLATION OF THE TICKET GTCS, THESE SALES REGULATIONS, ANY APPLICABLE VENUE RULES, AND/OR ANY OTHER RELEVANT LAWS OR BY-LAWS BY THE CUSTOMER OR THEIR GUEST.

THE CUSTOMER SHALL BE RESPONSIBLE FOR ENSURING THAT ANY GUEST COMPLIES WITH THESE TERMS AND ACKNOWLEDGES THAT SUCH NON-COMPLIANCE MAY LEAD TO LIABILITY FOR DIRECT AND FORESEEABLE DAMAGES CAUSED.

13.8 THE CUSTOMER AND EACH GUEST IS RESPONSIBLE FOR THEIR PERSONAL ARRANGEMENTS CONNECTED TO THE HOSPITALITY PACKAGES (INCLUDING, WITHOUT LIMITATION, TRAVEL AND ACCOMMODATION) AND SUCH ARRANGEMENTS ARE ENTERED INTO BY THE CUSTOMER AND EACH GUEST AT THEIR OWN RISK AND MATCH SHALL NOT BE LIABLE FOR ANY COSTS OR LOSSES RELATING TO SUCH ARRANGEMENTS SUFFERED BY THE CUSTOMER AND ANY GUESTS.

13.9 AN INHERENT RISK OF EXPOSURE TO COMMUNICABLE DISEASES EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT, INCLUDING VENUE PROPERTY. COMMUNICABLE DISEASES CAN BE EXTREMELY CONTAGIOUS THAT CAN LEAD TO SEVERE ILLNESS, TEMPORARY AND PERMANENT DISABILITY, AND DEATH. PRE-EXISTING RISK FACTORS SUCH AS UNDERLYING MEDICAL CONDITIONS AND ADVANCED AGE MAY MAKE CERTAIN INDIVIDUALS PARTICULARLY VULNERABLE. BY ENTERING ANY HOSPITALITY FACILITY OR VENUE, THE CUSTOMER CONFIRMS THAT IT AND EACH OF ITS GUESTS VOLUNTARILY ASSUME ALL RISKS RELATED TO THE EXPOSURE. THE CUSTOMER FURTHER ACKNOWLEDGES AND ACCEPTS THAT IT AND EACH OF ITS GUESTS WILL FOLLOW ANY AND ALL RULES AND/OR PROTOCOLS THAT MATCH MAY IMPLEMENT THROUGHOUT THE EVENT IN ORDER TO ATTEMPT TO REDUCE THE SPREAD OF OR THE RISK OF CONTRACTING THE COMMUNICABLE DISEASE AND THAT THE INABILITY OR UNWILLINGNESS TO COMPLY WITH SUCH RULES AND/OR PROTOCOLS SHALL NOT ENTITLE THE CUSTOMER OR ITS GUESTS TO A REFUND OR ANY OTHER FORM OF COMPENSATION.

14 Unforeseen Circumstances and Insurance

14.1 If the Event or any Concert is rescheduled or relocated owing to a Force Majeure Event, the requirements of MATCH or any other circumstance beyond the control of MATCH, MATCH shall use reasonable efforts to arrange for corresponding hospitality services and benefits to be provided at the rescheduled or relocated Event or Concert. MATCH reserves the right to make alterations to the times, dates and locations in connection with the delivery of hospitality benefits and services as a result of any such unforeseen circumstances.

14.2 If the Event, any Concert or any part thereof is cancelled or is held without spectators owing to a Force Majeure Event or another circumstance outside the control of MATCH, including safety or security concerns or a decision of the Event organiser or any competent authority, MATCH shall refund the Customer the proportionate value of the Hospitality Package services and benefits not received. If the entire Hospitality Package is cancelled, MATCH shall refund the full Price paid by the Customer. Any such refund shall be subject to the deduction of costs incurred by MATCH that are demonstrably unrecoverable from its suppliers and directly attributable to the specific cancelled portion of the Hospitality Package, provided such deduction is proportionate and does not constitute an unfair penalty. This refund shall constitute the sole and exclusive remedy to which the Customer is entitled in such circumstances, to the fullest extent permitted by applicable law.

14.3 The Customer is responsible for, and is recommended to arrange, its own insurance (such as, without limitation, travel insurance, public liability insurance or cancellation insurance) to cover risks and associated costs arising out of or connected to these Sales Regulations.

15 Termination

15.1 In the event that any Customer fails to ensure that MATCH receives in full any amount due and payable, MATCH reserves the rights specified in Clause 6.7, including, without limitation, the right to terminate the Sales Agreement in full or in part.

15.2 The Customer agrees and acknowledges that, in the event of a violation of any term of the Ticket GTCs, these Sales Regulations, any applicable Venue Rules or any other relevant laws or by-laws, MATCH shall, in addition to all other rights and remedies that MATCH may have, retain the right to:

(i) terminate the Sales Agreement in whole or in part;

(ii) render null and void any applicable Hospitality Access Pass;

(iii) enforce MATCH’s right to cancel and/or rescind the Ticket(s) comprised in the Hospitality Package;

(iv) refuse entry into the Venue and/or any Hospitality Facility to the offending Customer and/or Guest, or eject the Customer and/or Guest from the Venue and/or Hospitality Facility;

(v) file suit to enforce the Sales Agreement and claim damages, if appropriate; and/or

(vi) notify governmental authorities of a violation of the provisions of the Ticket GTCs, these Sales Regulations, any applicable Venue Rules, and/or the relevant laws or by-laws that correspond to violations of applicable criminal or other laws.

15.3 The Customer agrees and acknowledges that, in the event of a violation of any term of the Ticket GTCs, or any applicable Venue Rules or any other relevant laws or by-laws, MATCH shall retain the right to:

(i) cancel and/or rescind any Ticket being part of the Hospitality Package; and/or

(ii) refuse entry into the Venue and/or any Hospitality Facility to the offending Customer and/or Guest or eject the Customer and/or Guest from the Venue and/or Hospitality Facility.

15.4 The Customer agrees and acknowledges that:

(i) MATCH remains entitled to terminate, in whole or in part, the Sales Agreement if MATCH has exercised any of its rights set out in Clause 15.3 above; and

(ii) MATCH remains entitled to cancel and/or rescind the Ticket(s) comprised within the Hospitality Package if MATCH has exercised any of its rights set out under Clause 15.2 above.

15.5 In addition to laws applicable in other countries, the government of the country in which the Event is being held or Swiss governments may enact laws or regulations that make it a criminal offence to transfer and/or use Tickets or Hospitality Access Passes in violation of the Ticket GTCs, these Sales Regulations, any applicable Venue Rules, or any other relevant laws or by-laws. Customers and their Guests are advised to obtain information about applicable laws relating to Tickets and Hospitality Access Passes.

15.6 Further to other termination rights granted under the Ticket GTCs and the corresponding right to cancel Hospitality Packages reflected in these Sales Regulations, MATCH shall have the right to cancel any Hospitality Package in the event of:

(i) any insolvency, bankruptcy filing or liquidation of the Customer;

(ii) the appointment of an administrator in respect of the Customer;

(iii) the Customer entering into an arrangement with its creditors; or

(iv) any other event which may give rise to the reasonable belief that the Customer will not be able to complete the full payment of the Hospitality Package purchase price;

provided that any such events occur prior to receipt by MATCH of the full purchase price of the Hospitality Package. In the event of termination due to the Customer's material breach, MATCH shall be entitled to retain any payments made by the Customer only to the extent that such retention represents a proportionate compensation for the actual damages suffered by MATCH (including demonstrable administrative and cancellation fees and production costs directly attributable to the breach). MATCH may claim for any additional proven damages suffered as a result of the Customer's material breach that exceed the amounts retained.

16 Miscellaneous

16.1 Should any provision(s) of these Sales Regulations or the Sales Agreement be declared void, ineffective or unenforceable by any competent court, the remainder of the Sales Regulations and the Sales Agreement will remain in effect as if such void, ineffective or unenforceable provision(s) had not been contained.

16.2 The Sales Agreement (together with its component parts) has been drafted in English and Spanish. Both versions are equally authentic.

16.3 Certain provisions of the Ticket GTCs and these Sales Regulations may be restated in a condensed format on or in connection with any Ticket, Hospitality Access Pass or other Hospitality Package component. In the event of any inconsistency or doubt regarding the scope or meaning of any such condensed provisions, the full terms of the Ticket GTCs and these Sales Regulations shall apply and prevail.

16.4 MATCH reserves the right to refuse the purchase of Hospitality Packages by Applicants who are identified as being prohibited from any such purchase.

16.5 If there is any inconsistency between the provisions of these Sales Regulations and the Ticket GTCs with respect to any matter pertaining to the use of a Ticket at the Venue, the Ticket GTCs shall apply and will prevail over the terms of the Sales Regulations, provided that this does not prejudice any rights of the Customer expressly granted in Clause 4 of these Sales Regulations.

16.6 The Sales Agreement will be governed by, and interpreted in accordance with, the substantive laws of Spain.

16.7 To the fullest extent allowed by applicable law, and in the absence of amicable settlement through the process outlined in Clause 16.9, any disputes arising out of or in connection with the Sales Agreement shall be subject to the exclusive jurisdiction of the courts of the city of Madrid (Spain).

16.8 Clauses 16.9 to 16.13 are applicable only if and when Spanish consumer law applies.

16.9 In the event of a dispute between MATCH and the Customer, an amicable settlement shall be sought prior to any legal action. To this end, the Customer is asked to contact MATCH Customer Services (contact details are set out in Clause 16.13 below) and provide their last name, address, email address and, where appropriate, the relevant order number. The Customer is informed that they may also be entitled to seek assistance from a competent consumer alternative dispute resolution body in accordance with applicable law.

16.10 A competent consumer alternative dispute resolution body may examine a dispute where MATCH Customer Services has not resolved the Customer's written complaint to the Customer's satisfaction, subject to the requirements of applicable law.

16.11 A competent consumer alternative dispute resolution body may not be able to examine a dispute if: (i) the request is clearly unfounded or abusive; (ii) the dispute has been previously examined or is being examined by another alternative dispute resolution body or a court; (iii) the Customer has submitted the request more than one year after sending the written complaint to MATCH; or (iv) the dispute does not fall within its jurisdiction.

16.12 The Customer's request should contain the following elements in order to be processed as quickly as possible:

(i) full name, postal address, email address and telephone contact details of the Customer, and the full contact details of MATCH; and

(ii) a brief explanation of the facts and proof that the Customer has first tried to resolve the dispute directly with MATCH without success prior to approaching the relevant alternative dispute resolution body.

16.13 For any information or questions, the Customer may contact MATCH Customer Services at: concerts@match-hospitality.com

16.14 The Customer is responsible for ensuring compliance with these Sales Regulations by their Guests. The Customer shall be liable to MATCH and its respective officers, directors, employees, representatives, or agents for any direct and foreseeable damages, including reasonable legal expenses, resulting from or directly attributable to:

(i) a material breach of these Sales Regulations by the Customer or their Guest;

(ii) any unlawful act conducted by the Customer or any of its Guests which causes damage; or

(iii) any activity conducted by the Customer or any of its Guests which infringes the intellectual property rights of MATCH.

16.15 A notice under or in connection with the Sales Agreement must be in writing and must be delivered personally, sent by an appropriate delivery service or sent by email to the party due to receive the notice. MATCH’s contact details are those specified in these Sales Regulations and/or the Confirmation of Purchase. The Applicant’s contact details are those provided during the Application Process. Either party may amend such details by written notice to the other party.

16.16 The Sales Agreement shall not be amended or modified, and no provision hereof shall be deemed to have been waived by either party, except by a written instrument signed by both MATCH and the Customer.

17 Definitions

“Acceptance of Terms and Conditions Box” means the tick box located on the checkout page which reads substantially as follows: “I hereby accept and agree to comply with the Sales Regulations and Ticket GTCs, and acknowledge that I will comply with any applicable Venue Rules.”

“Applicant” means any legal entity or individual wishing to purchase a Hospitality Package via the Webshop.

“Application Form” means the online order form for the application of Hospitality Packages on the Webshop.

“Application Process” means the online application process under which the Applicant applies for Hospitality Packages on the Webshop.

“Artist” means Shakira and, where relevant, her authorised representatives and rights holders.

“Concert” means any individual concert forming part of the Event, taking place on the date specified in the relevant Hospitality Package and/or Ticket.

“Confirmation of Purchase” means the document emailed to the Customer confirming the purchase of a Hospitality Package and providing details of such purchase.

“Customer” means any legal entity or individual duly identified in the Confirmation of Purchase, which has acquired a Hospitality Package.

“Event” means the Shakira European Residency Concerts taking place in Madrid, Spain between 18 September 2026 and 11 October 2026.

“Event Rights Holder” means Live Nation and/or any other person or entity owning or controlling rights in or relating to the Event, the Artist or the Venue, as applicable.

“Force Majeure Event” shall mean a storm, earthquake, flood or other act of God, war, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil war or strife, riot, national state of emergency, plague, act of terrorism, rebellion, strikes, lock-outs or other industrial disputes, any epidemic or pandemic, acts of governments or other prevailing authorities, or any other similar or related event which is beyond the control of MATCH.

“Guest” means any individual invited by the Customer and to whom a Customer provides a Hospitality Package which has been sold to the Customer by MATCH.

“Hospitality Access Pass” means the pass, badge, wristband or other device which may be issued entitling the holder (being only the Customer or a Guest) to access Hospitality Facilities.

“Hospitality Facility” means any location or facility either offsite or at the site of the Venue to which Customers and Guests are admitted, by virtue of the rights afforded by a Hospitality Package, to enjoy the provision of hospitality services and benefits in connection with the Event.

“Hospitality Package” means any hospitality package comprising a Ticket and certain hospitality benefits and services to be provided at a Hospitality Facility in connection with the relevant Concert. Hospitality Packages may include parking and/or transportation services where expressly stated by MATCH, but otherwise do not include services or benefits provided other than at a Hospitality Facility, such as, without limitation, ground transportation, air travel or accommodation services.

“MATCH” MATCH Hospitality Europe, S.L.U., a limited liability company of Spanish nationality, with registered office at Calle Conde Altea 7, 1, 46005 Valencia, Spain, registered with the Commercial Registry of Valencia under Sheet V-228729, and with Tax Identification Number (N.I.F.) B75349092.

“MATCH Sales Agent” means any third-party sales agent appointed by MATCH to provide certain sales services to MATCH in connection with the sale of Hospitality Packages.

“Sales Agreement” means the agreement between MATCH and the Customer for the purchase of Hospitality Packages, as more fully described in Clause 4.

“Sales Regulations” means these regulations governing the sale via the Webshop and use of Hospitality Packages.

“Ticket” means any ticket, in whatever form it may be issued, including a digital ticket, e-ticket, PDF ticket or physical ticket, which is issued by MATCH and/or any authorised third party and which entitles its holder to access the Venue for the relevant Concert and, where applicable, to a seat or specific area within the Venue, subject to the Ticket GTCs and any applicable Venue Rules.

“Ticket GTCs” means the Event Ticket terms and conditions (as may be updated from time to time), representing the general terms and conditions which apply to the use of any and all Tickets, which are, among others, binding on, and enforceable against, any person purchasing, holding or using a Ticket, including any Ticket being part of a Hospitality Package.

“Venue” means the premises at which the Event and/or the relevant Concert takes place.

“Venue Rules” means the rules, regulations and bylaws applicable, if any, to the Venue which set out the terms applicable to Customers’ and Guests’ access to and use of the Venue, as may be updated from time to time.

“Webshop” means the online sales shop for Hospitality Packages under which Applicants can apply for Hospitality Packages.